Skip to main content

Library Communication and Social Media

When social media became a "thing", businesses were one of the first entities to jump on board. Many companies realized that social media created an essentially free way to advertise. As social media developed, targeted marketing using social media became an even more effective way to communicate and advertise with specific consumer bases. Educational entities eventually got on board as well. What does this have to do with your library? Plenty. Let's take a look at most popular social media platforms - Facebook and Twitter, and how they are being used by libraries to promote and communicate with their clients as well as help educate and connect library staff members worldwide. Stay tuned for a future post on the social media platform that is ahead of Twitter in teen use, Instagram.

Facebook

The brain child of Mark Zuckerberg and his Harvard classmates, Facebook was created in 2004 as a way for college students to connect online. Myspace, a Facebook predecessor, had already tested the waters for social media and proved it was a viable model. Once Facebook was opened up to public access in 2006, it took off. Today, Facebook is used by more than a million users worldwide.

School librarians who are using Facebook post pictures and fliers to promote events and communicate with students and parents. Successful library Facebook pages are updated often in order to keep their posts and page relevant.

For example, Patlan Elementary in Seguin, TX uses their library Facebook page to advertise upcoming events and let the public know about grants, student activities and fundraisers. Other schools, like Bucyrus Elementary in Bucyrus, Ohio, include library memes and student achievements in their Facebook posts.

Both of these schools use Facebook often and effectively to connect with Facebook users. The benefits to using Facebook include the ability to post multiple types of media quickly and reach targeted Facebook users who would be best served by this type of communication. Facebook is very intuitive to use and it takes very little time to get a Facebook page up and running. In addition, you can connect several social media platforms to Facebook. For example, you can set it up so that your Twitter posts are also automatically posted to Facebook. Facebook includes apps for Apple and Android devices, meaning that library events can be live posted. Live posting is when you post pictures and text regarding an event as it is happening, updating often.

Facebook does have its limitations, however. Facebook is a publicly traded commodity. Their main goal is to make money. Therefore, pages have a limit as to how much reach they can provide without paying extra fees. While school libraries are not necessarily looking to advertise widely, these limitations also mean that sometimes library posts that are not promoted will not be seen on their followers feeds. To combat this, school libraries need to promote their Facebook page when communicating in other ways with parents and students, so that those parents and students know to follow the Facebook page. Printing QR codes with links to the Facebook page and including them on letters home and on fliers in the library or the school foyer can help promote a school's Facebook page. In addition, including a link to the Facebook page on the school's main website or the library's website is also an excellent way to connect your parents and students to your social media.

In building and maintaining a Facebook page, libraries will want to consider who they are primarily trying to reach. While Facebook is still very well used, many children and teens are branching out to use Instagram or Twitter. However, many parents use Facebook exclusively. A Pew research study showed that despite its age, Facebook is still the king in social media for teens aged 13-17. However, in some areas of the country teens are using Instagram or Twitter over Facebook. A poll on your library website or having visiting classes take a poll as to what social media they most often use may help you develop a plan for using social media to communicate with students.

Twitter

One of the main differences between the use of Facebook and Twitter in education in general as well as with libraries is that Twitter is often used not only as a communication tool between program/facility and users, but also as a networking and learning tool for staff. This relationship and use is not limited only to libraries, but is used by just about every academic subject. Of course, the information and education technology fields have embraced this use of Twitter.

Experts in the field of ed tech like Kathy Schrock use Twitter to point their followers in the direction of interesting topics for discussion, resources, address questions followers may have, announce upcoming talks or appearances and share their thoughts on advances in their field. For example, earlier this week, Schrock tweeted the following tweet of a really great Responsible Use graphic created by a student in her class. Now, her followers can see an example of a polished and teen friendly document and follow the person who created it, who will likely be doing other quality work in the future. Thus organic networking happens.


I've also found while studying the twitter feeds of experts in ed tech that changing the way people think about education, about how to teach and about the growing use of technology in education is a prominent theme.

As a side note, I stumbled upon Library Girl's feed through a tweet of a friend of mine who teaches here in San Antonio and attended a training with her. I really wish I had checked twitter earlier and maybe gotten in on that!

Here's the sum up - if you haven't been using social media to communicate with your students and your parents, you are missing out on a great chance to create advocates for your library, get students excited about what they're doing in that space and advertise for future events. You are also missing out on a huge professional development treasure trove that is less time consuming and more focused and purpose driven than sitting in most traditional professional development sessions. Plus, our peers are funny people and their twitter feeds reflect that. Get in on that action!

Here are some people you should be following:

@jenniferlagarde - Jennifer LeGarde aka Library Girl
@kathyschrock - Kathy Schrock
@lbraun2000 - Linda Braun
@buffyjhamilton - Buffy Hamilton
@GwynethJones - Gwyneth Jones aka The Daring Librarian
@jimlerman - Jim Lerman

Then take some times to read through their feeds and start following some of their followers. The next thing you know, you'll have a huge cadre of people to learn from and share with!





Comments

  1. I like that you said the Facebook page needs to be promoted. I think we sometimes take for granted that parents and students are constantly searching for those things, but they really aren't. A few well placed emails and blurbs would definitely help. I wonder about that advertisement of the Facebook page with the schools I looked at. The page had likes, but the comments themselves had few likes or comments. If I was maintaining a Facebook page for my library, I would definitely want to see some interaction on it.

    ReplyDelete
  2. I agree with your ideas about how Facebook should be promoted. It doesn't do much good if not everyone knows about it. Using promotional ideas to get the word out to "like" your page is just as important as setting it up in the first place. Using a QR code on a flyer or newsletter is a great idea. I'm also in San Antonio and would have loved to attended the training from Library Girl! Ok, that is motivation to start following Twitter daily. I think a tiny bit of Twitter a day could go a long way in keeping up to speed on everything. I notice that when I haven't been on it in a long time, I feel more overwhelmed by the information I missed.

    ReplyDelete
  3. All good points! Thanks for the suggestions as well!

    ReplyDelete

Post a Comment

Popular posts from this blog

El Deafo

Summary:  When 4 year old Cece gets meningitis, her parents are scared. But she recovers and everything seems like it is going to be just fine, until they discover that Cece has suffered permanent hearing loss. Told through a graphic novel, Cece Bell's somewhat autobiographical story stars a world of bunnies where Cece navigates her first grade year while dealing with her deafness, wearing a hearing aid and making friends. She copes by creating an alter ego for herself, "El Deafo", the hearing aid wearing superhero. In the end, Cece gains confidence and learns to be more assertive with other people who just don't understand how their interactions with her can have an effect. Strengths: This graphic novel is geared towards a younger set of readers than most of the books I will be reviewing this fall in this blog, but it still has some value and strengths for the young adult reader. The theme of dealing with being different will resonate with young adult readers,

Learning New Things

It has been a while since my last update, so first here's what's been going on. I left my music teacher position of 14 years to take a 1/2 library 1/2 music position at a public PK-3rd grade Academy that focuses on using GT best practices for all students, whether or not they've been identified as gifted. I inherited a library that was staffed the previous year by a 1/2 time librarian and a 1/2 time assistant, who were both on another campus 1/2 time, which is tough. I've gotten really lucky to be mentored by a phenomenal librarian who is only blocks from my school, knows a TON about the district I'm in and how it's run and is just a great person. Because I could basically do the music job in my sleep, I've spent something like 3/4 of my time in the library, trying to get my bearings, get programs off the ground and provide a welcoming space for my teachers and students. So far, it's been going well. This first post back is going to be focusing on a

Gabi: A Girl in Pieces

Summary:  Gabi is a high school senior who is pulled in all directions. Her diary chronicles the sixteen year old's senior year of high school. Her best friend is pregnant, her other best friend is kicked out of his house after he comes out to his parents, her father is a meth addict and her mother nags and disapproves but is still supportive. Gabi's diary is full of teenage thoughts, poetry and her looking toward the future that she hopes will happen at Berkeley.  Through the novel we see Gabi learn and grow as she deals with the world happening around her and her social and environmental awareness as well as sense of self grows. Strengths:  This book gives a voice to a young, Latino woman in a genre that very rarely features that sort of character. As a result, there are issues discussed in this book that you won't find in very many other young adult books. Gabi struggles with racism, her weight and the problems of the people she cares about. The narrative of her d